Frequently Asked Questions

Questions? Here's some info that just might help.

About TopCV

What does TopCV do?

We offer CV-writing services and expert career advice that helps you stand out in today’s crowded job market.

We are the world’s largest CV-writing service. Our team of experts have reviewed millions of CVs and helped over 400,000 professionals land more interviews and get hired faster.

We are committed to helping professionals identify and best articulate their personal brands.

What’s TopCV’s relationship with job boards?

Job boards show you the job vacancies, we help you land the job. We work with all the leading job boards to help jobseekers. Our focus is on you. We hone our strategies based on feedback from recruiters, hiring managers and other industry experts, ensuring that each jobseeker has the best CV for their job search.

What do your customers and clients have to say?

You can find testimonials from real TopCV customers here, as well as recent TopCV clients on TrustPilot and SiteJabber.

About Our Services

What is the free CV review?

TopCV knows what hiring managers and recruiters are looking for and how to best present yourself on paper to maximise opportunities. We will review your CV for free, to provide:

  • Free, confidential, personalised evaluation from trusted experts
  • Objective feedback on layout, language and how well your CV communicates your skills and expertise
  • Personalised recommendations on how to make your CV stronger

Upload your CV for a free review now and you'll receive your personalised expert review within 2 business days. (Don’t worry, it's free with no fine print, if you like what we find we can talk more, but absolutely no pressure.)

Does every job seeker need professional CV-writing services?

No, not everyone needs professional help with their CV. That’s why our CV experts will review your CV; to determine whether it’s formatted correctly and successfully showcases your skills. If your CV is already in good shape, we will be sure to let you know!

Upload your CV for a free review now and you'll receive your personalised expert review within 2 business days. (Don’t worry, it's free with no fine print, if you like what we find we can talk more, but absolutely no pressure.)

How much does a professionally written CV cost?

We offer multiple CV-writing packages, so whether you’re an entry-level employee or a C-level executive looking to change careers, we have what you need.

Junior Level



Executive Level

If you’re wondering whether CV-writing services are tax-deductible, the answer is yes (in most cases). Speak to your accountant or our support team for further instructions regarding tax deductions. You can also visit the IRS website.

How does the CV-writing process work?

TopCV uses the expert knowledge of our CV writers, combined with feedback from CV-scanning software called applicant tracking systems (ATS). ATS filters applicants based on keywords and formatting, and TopCV analyses your CV using similar technology. Our expert writers break down this analysis to figure out how to make your CV more effective.

Your writer will collaborate with you to create a job-winning CV, specific to your industry. Once your writer reviews all of your information, they will create a first draft for you to review, you can suggest edits, ask your writer to elaborate on certain points etc. We give you the control, to get the best CV. In total the process typically takes one to two weeks to get your perfect CV.

Does TopCV provide additional job-search services?

In addition to CVs, we professionally write cover letters and LinkedIn profiles. For help with interviews, we now also offer TopInterview, which provides proven strategies and customized interview coaching from the best in the industry.

You can check out our blog for all things CV and career advice. Learn more here.

About Our Writers

Does TopCV have writers in my industry and region?

Our network of over 1,200 writers has experience in over 65 industries. We connect you with a CV-writing expert for your industry.

Our CV writers with expert knowledge of your industry are qualified in showcasing your accomplishments by using the same terminology, that hiring managers look for in your field. This means that important keywords, along with your skills and achievements, will stand out to hiring managers and satisfy all electronic screening tools.

What qualifications do TopCV writers have?

We have a network of over 1,200 writers, including certified career coaches, former and current hiring managers, HR professionals, recruiters and professionals with specialised experience in over 65 industries. This ensures we can match each client with an expert who is a strong match for their needs. TopCV recruits and vets our writers based upon the value they can bring to our clients.

How will you get my information?

We’ve designed our introductory questionnaire to get a sense of your past experience and current goals while allowing you the opportunity to communicate what matters most to you. The questionnaire should only take a few minutes to complete and your answers will help inform the approach your writer takes in restructuring and rewriting your CV. While a previous CV is not required to kickstart the CV writing process, it can save you and your writer time covering the basics.

How do I collaborate with my CV writer?

You can collaborate with your writer through the TopCV platform - that way you will be able to view drafts of your CV, and communicate with your writer to suggest changes.

Our CV-writing process is collaborative between the writer and the client. Your writer will use your old CV as a primary source of information. If you don’t have a CV, don’t worry, your writer will send you a brief questionnaire that will provide all the information that we need to get started. Once this has been provided, your new CV will be delivered to you for you to review and offer edit suggestions.

Help & Support

How do I get started?

If you’re ready to have us professionally write your CV, you can find more information on our CV packages here.

Junior Level



Executive Level

How does the 60-day guarantee work?

We have written over 400,000 CVs, we know what works! So, if you are not receiving two times more job interviews within 60 days of receiving your CV, we will write it again, free-of-charge. (You must notify us in writing within 180 days of receiving your final copy. Only certain packages are eligible for our guarantee.)

What is your refund policy?

All sales are final, but there will be multiple drafts and revisions to ensure your satisfaction. TopCV's writers will work with you throughout the revision period until you are satisfied with your CV.

Have a question about career advice?

We have a blog that covers all things career advice, from interview tips to networking to CV writing. Check it out here.

Still need help? Reach out.

Got questions? TopCV has answers.

Please take the time to check out our FAQs page for answers to your common questions.

We normally respond within 24 hours. If you haven't received anything, check your spam folder.

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